Frames are handcrafted from real hardwood in NZ.
Cut and built using high-quality materials, our frames are made from solid wood with a satin finish.
Looking for more ideas and inspirations? Check out our guide on How to choose frames for your favourite photos.
Do I need to crop the photos before uploading them?
Nope. During the upload process, the website will automatically crop the photos to the right aspect ratio and sizes. There is also a cropper tool you can use to make fine adjustments.
I need the photos printed in a specific order? Can I do that?
Yes. Once you've uploaded the photos, just drag and drop the photo onto each other to change locations.
By default, the photos are organised in the upload order. There are shortcut options to reverse the order or randomise it.
Can I use photos with borders?
Borders are not recommended. This product has already included a white border, it's beyond our production capability to keep all borders evenly trimmed.
How can I hang it? Are there any hooks on the back?
All sizes come with wires on the back for hanging. The hanger is installed according to the orientation of the photo you select for printing so you can hang it perfectly.
Do you use glass or plastic? Will it break during transit?
All of our frames use glass as they are much more stabler in the long run. Plastic, even the high-end ones, tends to lose its clarity after 5-10 years.
We use a special, ie quite costly, industrial quality bubble wrap in the package to make sure that the glass stays safe during the transit.
I've ordered several other framed products from you. If I put these together, will they match?
Yes. All of our frame products use the same moulding and matte board so they will match each other quite nicely.
Btw, if you are building a large size gallery wall, we'd suggest choosing the "Box Frame" when you order.
I'm struggling to upload photos from Dropbox and Instagram. Any ideas why?
We'd like to say thank you to the following customers and photographers for their images.
The three in-situ shots are all by the wonderful people from Artifact Uprising, who has been our long time inspirations to do better.