Do I need to crop the photos before uploading them?
Nope. During the upload process, the website will automatically crop the photos to the right aspect ratio and sizes. There are also a cropper tool you can use to make fine adjustments.
I need the photos printed in a specific order? Can I do that?
Yes. Once you've uploaded the photos, just drag and drop the photo onto each other to swap locations.
By default, the photos are organised in the upload order. There are shortcut options to reverse the order or randomise it.
Can I use photos with borders?
Borders are not recommended. This product has already included a white border, it's beyond our production capability to keep all borders evenly trimmed.
How can I hang it? Are there any hooks on the back?
All sizes come with wires on the back for hanging. The hanger is installed according to the orientation of the photo you select for printing so you can hang it perfectly.
I've ordered several other framed products from you. If I put these together, will they match?
Yes. All of our frame products use the same moulding and matte board so they will match each other quite nicely.
Btw, if you are building a large size gallery wall, we'd suggest choosing the "Box Frame" when you order.
Is it possible to buy one without getting the frame?
You can actually order a "Frame Refills" which will include a mounting board plus the print. There is the screen shot in the announcement post.
I'm struggling to upload photos from Dropbox and Instagram. Any ideas why?
Sadie van der Kraaij Titirangi - 5 March 2017
Think it is fair to say this Grampie was more than a little chuffed with his birthday pressie. A collage of all 5 grandsons. 💙💙💙💙💙 John McGowan
Kerryn Slattere Auckland - 30 December 2016
Thrilled with this Christmas Eve arrival. Awesome work! #christurnerphotography
Temira Slattere Tauranga - 30 December 2016
Parents loved their Xmas present! Next one will be for me!
Maria Patmore Rockingham - 26 December 2016
Christmas present to myself. Love my collage print with the real nice frame. Didn't take very long to do and and get delivered. One happy customer here