Day 6 of 12-days of Christmas: 30% off on all Occasion cards

Ordering, Shipping and Accounts FAQ

Can I change the e-mail address on my account?

Yes. Please email us with your old e-mail address and your new one, we can change the e-mail address on previous orders so that they will be linked to your new account. Just get in touch.


What are Credits?

Credits are a balance that is automatically counted towards your next purchase, even though the credits have no cash value. So, for example, if you’ve had 5 credits added to your account, and you decide to purchase a $30 order, then you will only be charged $25.

How are credits used?

When you proceed to the checkout page, you will see the total credits that have been applied to the purchase. In addition, if you have any credits left in your account, the remaining total will also be posted.